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TalkBox Limited under the laws of Hong Kong Special Administrative Region of the People's Republic of China, having the registered office at Unit 805 - 806, Tower A, Manulife Financial Centre, 223 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong, whose collects and processes personal information about you to use the TalkBox service.

This Privacy Policy is designed to assist you in understanding how TalkBox users and safeguards the information you provide in using TalkBox and the web sites, TalkBoxApp.com or any sub-websites. Please read the following to learn more about our privacy policy.

Information Collection and Use

Web Site

The TalkBox web site and TalkBox service track basic information about their visitors which includes, but is not limited to IP addresses, Internet browser and operating system type, timestamps, and referring pages when you visit TalkBox web site or the pages of certain TalkBox partners. TalkBox Limited ("TalkBox") does not use any of the said information to identify specific users, but rather for administration, maintenance, service improvement, and aggregate analytics purposes. In the event there is any change to what and how TalkBox collect web site and mobile application data, we will update our Privacy Policy accordingly and post it on our web sites.

TalkBox Application

TalkBox collects some your personal identifying data to identify you to the TalkBox service and connect you with other users. It includes but not limited to:

1. Identification data (e.g. name, password, email addresses)

2. Your personal information;

3. Your current country and location;

4. Your device information including model no, OS version, device unique identifier.

5. Your username and password where you have provided this to TalkBox and requested TalkBox to search for your friends on TalkBox (e.g. account information of any social network services (SNSs)) (Please note that TalkBox does not retain this information or use it for any other purpose)

6. List of your contact and your mobile phone number where you have provided this to TalkBox and requested TalkBox to search for your friends in your contact list on TalkBox

7. Traffic data (data processed for the purpose of the transmission of voice recordings, photo and location data);

8. Use of your device's GPS feature allows the integration with Google Maps to share your location with other users; and

9. Contents of instant messaging communication.

TalkBox does not use any of the said information to personally identify specific users, but rather for TalkBox administration, maintenance, service improvement, and aggregate analytics purposes.

TalkBox will not share your name, password, email addresses, phone numbers, contact list data, geolocation data, regional data, device data, account information of any social network services (SNSs) involved, voice recordings or multimedia messages with third-parties, other than those users of the service with which you communicate, unless with your express permission or consent as required by law. In addition, authentication data is encrypted with SSL when transmitted over the Internet to avoid interception by malicious users. By using the service, you agree that you are solely responsible for the information you share with other users of the system, and you understand that no other information from your account of any SNSs, will be shared to other users.

Your Personal Information

TalkBox collects the following information about you based on the information included in the Contact that you select as your TalkBox identity:

1. Your First and Last name;

2. You Facebook, Twitter account information, if any (details please read on to next paragraph); and/or

3. Your email address for password recovery purpose.

Your Facebook account is solely used for matching and synchronizing your Facebook friends to your TalkBox contact list. TalkBox may collect the following information from your Facebook account:

1. Your First and Last name;

2. Your Facebook ID;

3. Your Facebook profile picture, if any; and/or

4. Your Gender and Age, if any.

Your Twitter account is solely used for matching and synchronizing your Twitter friends to your TalkBox contact list. TalkBox may collect the following information from your Twitter account:

1. Your First and Last name;

2. Your Twitter ID;

3. Your Twitter profile picture, if any; and/or

4. Your Gender and Age, if any.

Your mobile contact list and phone number is solely used for matching and synchronizing your contact list friends to your TalkBox contact list. TalkBox will store only the mobile phone number for the matching purpose. Your contact list will not be stored in any system and your contact list data will be erased immediately from system memory every time the matching process has been finished.

Your email address may be used for any password or account recovery. TalkBox may also send you feedback on new TalkBox news and features. You can also choose to opt-out of these messages by sending an email to [email protected] from the email account you'd like to remove from our messaging services. You are also free to use a contact with a non-primary, "throwaway" email account - but definitely use one that you yourself own to avoid user collisions. Your contacts may also be unable to find you (unless you provide them with this email address to add to their address book when attempting to contact you or you contact them first).

Other TalkBox users may use the phone number they have on record for you to invite you to the service via SMS. The application will allow you to invite other users via SMS and others to invite you via SMS using your phone number. TalkBox is not responsible for any carrier charges incurred by receiving and/or sending of SMS invitations. NOTE THAT, on all iPhone OS and for all Android phones, YOU WILL ALSO BE RESPONSIBLE FOR SMS COSTS FOR SMS INVITES YOU SEND TO OTHERS.

You may receive invitation emails from other users of TalkBox, but those emails are sent by the users personally and are not sent through TalkBox servers. Therefore, TalkBox is not responsible for their transmission or any modification to the content that the sender may make. The sender of the invitation emails is solely responsible for the content of the invitation email they transmitted and its contents may also be bound by the privacy or other policies of the sender's email or cellular provider. This also applies to SMS message invitation, if sent directly from the sender's phone.

Voice and Multimedia Messages

The TalkBox service allows you to receive and transmit voice and multimedia messages ("messages") from person to person. As such, the messages are transmitted between your device and TalkBox servers. By using TalkBox, you agree to receive and transmit messages and that you have the consent of others users for you to record and upload, and to comply with any jurisdictional local laws regarding the recording or copying of others. You and your contacts' messages are stored in memory on the server until you and any other recipients successfully download the messages to their devices, at which time they are scheduled to be deleted from the TalkBox servers. The ownership of the messages will rest with the maker of the same at all times; however, TalkBox has the rights to use the messages for TalkBox administration, maintenance, service improvement, and aggregate analytics purposes. Note that messages exported to any SNSs will remain on TalkBox servers and may be stored at the SNSs as well. While you should always avoid sending confidential information via TalkBox, you should be especially cognizant of these risks when exporting messages to any SNSs.

Please be advised that you transmit any messages to contacts at your own risk. TalkBox cannot control the behavior of contacts with whom you choose to share voice, multimedia data or location information and therefore are not responsible for any dissemination that occurs thereby. Please be sure that you have successfully identified all contacts before exchanging any personal information.

Your Location Information

If you use the TalkBox geolocation feature to share your location information with contacts, your GPS coordinates at the time of use are also sent to TalkBox. Note that, if you do not use the geolocation feature, TalkBox system does not access your location data. On iOS devices, the first time you attempt to use the TalkBox geolocation feature, you will be prompted to approve or deny TalkBox access to your device's GPS functionality.

On Android devices, this permission is granted at installation, but TalkBox will not turn on the GPS unless and until you enable the geo-tag function in conversation page. Make sure that you have verified and fully trust the party with whom you share your location information (it's a good idea to exchange voice messages to verify them first!) before using the Maps page to send a message. TalkBox are not responsible for any inappropriate sharing of location or any damages that may be caused by such disclosure. To avoid sharing location data, do not enable the geo-tag function in the application and do not send messages while the geo-tag button is enabled.

For iOS devices user: if you have granted TalkBox access to your GPS functionality and later want to revoke it, on your mobile device, visit Settings > General > Reset and click Reset Location Warnings. The next time you use TalkBox and enable the geo-tag function, you will again be prompted to allow access to Location and can click Don't Allow (note that you can also disable Location Services globally for all applications by setting Settings > General > Location Services to the "Off" position).

TalkBox does not store your GPS coordinates permanently on its servers; like your voice messages, they are ephemeral and exist in memory on TalkBox systems only until you and your recipient(s) have successfully exchanged messages. Note that GPS locations are stored on the mobile device, so that if you transmit a message on the Conversation screen with Geo-tag button enabled, and then disable it, your contact may still see your sent location data.


When a child under age of 13 attempts to register with TalkBox Application, it is required to obtain the express permission of a parent or guardian create before using TalkBox or submitting personal information of any type to TalkBox.

TalkBox does not contact children under age 13 about special offers or for marketing purposes without a parent's permission.

TalkBox does not ask a child under age 13 for more personal information as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

If you are a parent or guardian of a child under the age of 13 and discover or believe that your child has provided us with personal-identifying information, please contact us at [email protected] and we will remove the data from our systems.

Protect of your Personal Information

TalkBox shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees or consultants of TalkBox that need to have access this data in order to be able to fulfill their given duties.

Data Security

TalkBox is dedicated to secure customer data and, to that end, TalkBox employs high standard security practices to keep your data protected. As part of the effort to keep your data protected, all personal and contact information transmitted through the TalkBox application is encrypted with SSL connection using AES-128 bit encryption between your mobile device and the TalkBox servers. That said, there are a number of risks in transmitting any kind of data over the public Internet and allowing voice recordings to reside on a physical device, so under no circumstances should you use the TalkBox service to transmit confidential or privileged information of any sort.

Third Party Sites and Services

TalkBox uses Google Analytics to track usage patterns of TalkBox and TalkBox Web sites. Google Analytics collects web page access information, including but not limited to cookies, referring links, and your IP address. Google also receives this information and their use of it is governed by their own Privacy Policy.

Change of This Privacy Policy

TalkBox may update this policy from time to time and as products are updated and new product offering are available. TalkBox will publish any changes on website and notify the changes when the Privacy Policy is updated. TalkBox will not share personally-identifiable information with third parties without your consent unless required by law.

Questions and Suggestions

If you have questions, suggestions, or wish to make a complaint, please contact us at:
TalkBox Limited
Unit 805-6, 8/F.,Tower A, Manulife Financial Center, No. 223 Wai Yip Street,
Kwun Tong, Kowloon,
Hong Kong.
Email: [email protected]

Effective Date: 27th July 2011