TalkBox Teamwork (“Services”) makes you easy to communicate with your company, team, or organization. Your privacy and security is our top priority. You can choose what to say and share with your members in TalkBox Teamwork, but we want you to know that no one outside of your team will be able to access that private and sensitive information.
When you register for TalkBox Teamwork, we may ask for information such as your name, company name, job title, company size, email address, billing address, credit card information. TalkBox Teamwork uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. We also track basic information which includes, but is not limited to IP addresses, Internet browser and operating system type, timestamps. TalkBox use the said information for administration, maintenance, service improvement, and aggregate analytics purposes.
The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
TalkBox is dedicated to secure customer data and, to that end, TalkBox employs high standard security practices to keep your data protected. As part of the effort to keep your data protected, all personal and contact information transmitted through the TalkBox Teamwork is encrypted with SSL connection using AES-128 bit encryption between your mobile device and the TalkBox servers.3. Your Communications and Storage
The TalkBox Teamwork allows you to receive and transmit voice and multimedia messages ("messages") from person to person. As such, the messages are transmitted between your device and TalkBox servers. By using TalkBox Teamwork, you agree to receive and transmit messages and that you have the consent of others users for you to record and upload, and to comply with any jurisdictional local laws regarding the recording or copying of others. You and your contacts' messages are stored in memory on the server until you and any other recipients successfully download the messages to their devices, at which time they may be deleted from the TalkBox servers. The ownership of the messages will rest with the maker of the same at all times. The chat history will be stored in your device after successful download. TalkBox does not access or uses any messages, text, voice, images for any purpose, but you should be aware that these data could be disclosed in legal proceedings or investigations. If you use the TalkBox geolocation feature to share your location information with contacts, your GPS coordinates at the time of use are also sent to TalkBox. Note that, if you do not use the geolocation feature, TalkBox system does not access your location data. On iOS devices, the first time you attempt to use the TalkBox geolocation feature, you will be prompted to approve or deny TalkBox access to your device's GPS functionality. On Android devices, this permission is granted at installation, but TalkBox will not turn on the GPS unless and until you enable the geo-tag function in conversation page. To avoid sharing location data, do not enable the geo-tag function in the application. Note that GPS locations are stored on the mobile device, so that if you transmit a message on the Conversation screen with Geo-tag button enabled, and then disable it, your contact may still see your sent location dataDISCLOSURE
TalkBox may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service. It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.Protect of your Personal Information
TalkBox shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees or consultants of TalkBox that need to have access this data in order to be able to fulfill their given duties.Questions and Suggestions
If you have questions, suggestions, or wish to make a complaint, please contact us at:
- TalkBox Limited
- 4/F., Tungtex Building
- 203 Wai Yip Street,
- Kwun Tong,
- Hong Kong
- Email: [email protected]